Health & Safety Info + FAQ

Be Social, Be Safe, Be at the Broadview

Stay Well Information

While the health and safety of our guests has always been a top priority, when you return to The Broadview Hotel you will find that we’ve made a number of enhancements – from offering remote check-ins to new cleaning protocols for guest rooms, common areas and high-touch surfaces; along with new options for dining.

Is The Broadview Hotel open?

Yes, we are excited to have our Rooftop Patio and Bistro+ Bar open – please click here for hours of operations.

We are booking weddings, meetings and hotel stays.

Did anything change with checking in & out?

• Contactless check-out now available via text message.

What is The Broadview Hotel’s current cancellation policy?

We offer a variety of rates with different cancellation policies to meet the individual needs of our guests. Please review the terms and conditions during the booking process to confirm the cancellation policy.

What is The Broadview Hotel doing to assist guests with staying clean and safe?

We have taken the following steps to maintain the highest level of cleanliness and hygiene:

• Our hotel teams are receiving ongoing briefings and enhanced operating procedures
• We have increased the frequency of cleaning of all public areas (including the lobby, elevators, door handles, public bathrooms, etc.)
• We have increased the deployment of antibacterial hand sanitizers in all public areas.
• Integration of text messaging engagement platforms are available for contactless requests and inquiries.

Does The Broadview Hotel have a fitness facility available?

We have partnered with Hone Fitness. Please see Front Desk for a complimentary day pass.

What are my dining options at The Broadview Hotel?

Please see Hours of Operation under EAT & DRINK on our website.

Our restaurant seating has been redesigned to incorporate plenty of space for social distancing protocols.  We’ve increased frequency of cleaning and disinfecting, added the use of face coverings by our staff and new menu presentation protocols.

Is The Broadview Hotel still offering dry cleaning and laundry services?

Yes, however service and times are limited.

Do you offer Parking?

We currently offer limited self parking for a nightly rate of $28 plus tax. Public lots are also available in the area.

Has anything changed with Meetings & Events?

We are pleased to offer new social event and meeting set ups and food service protocols, with indoor and outdoor event space options. Please connect with us at events@thebroadviewhotel.ca to discuss how we can design and execute your event.

Enjoy your time at The Broadview Hotel and please let us know if there is anything we can do to make your experience even better.
Be well.

We look forward to seeing you soon!